Orb Energy
Orb Energy provides solar energy solutions like rooftop systems to large-scale residential, commercial, and industrial customers.
https://www.orbenergy.com/Industry
Energy
Location
Bangalore , India
Projects
4
Service offered
Enterprise UX
Duration
2019 - 2020 (Web and mobile apps)
2020 - to date (continuous support)
What we did
Userfacet designed and developed mobile and web applications to track solar impact cost benefits to users in real-time. We also designed and developed their brand website and solar calculator to show how much money users could save on their investment over time.
Our Impact
Shortened sales cycle and upfront cost benefits due to the solar calculator.
The Mobile app was rolled out to 1000s of customers using which, they get a real-time view of solar performance and savings earned.
Customer service technicians are alerted when solar performance drops, with insights on possible causes to proactively address the issue
Millions of data bits come from remote solar installations across India that are stored and analyzed with ease in real-time.
Processes Used
Background Research
Stakeholder Interviews
Study of sales cycles and process documents
Information Architecture
UX Design
Use Case Documentation
Software Development Web and Mobile
QA Testing
